1. Data protection policy

„Investors forum“ (hereinafter the Association) cares about the privacy and personal data protection of its customers, events visitors and other interested parties and therefore seeks to ensure a fair and transparent processing of personal data and comprehensively inform them about the processing of their personal data.

These Personal Data Processing Rules (hereinafter the Rules) determine the key aspects relating to the processing of customers, events visitors and other interested parties personal data by the Association. Please read these Rules carefully. Should you have any questions regarding the processing of your personal data, please contact us using the contact information provided in these Rules.

1.1. TERMS USED IN THE RULES

Personal data shall mean any information about you, which you provide to us or which we obtain from other sources and which enables us to identify you (for instance, personal data may include your given name and surname, date of birth, contact information and other information that is required for the appropriate provision of our services, etc.).

Customer or you or data subject shall mean a natural person who used, uses or intends to use the services provided by the Association, attends Association events or is in any other manner related to these services or events (for instance, a customer’s representative, a person who sends us a request, person who attends an event, etc).

Services shall mean the services provided by the Association, which can be found here:

https://vilniusconference.lt

The Association or we shall mean the controller of your personal data (“Investors forum”, association incorporated and operating according to laws of the Republic of Lithuania, registration code 224996640, registration address Totorių g. 5-21, LT-01121, LT-01116, Vilnius, Lithuania).

1.2. GENERAL PROVISIONS

These Rules shall apply to customers who use, have used or expressed the intention to use the services provided by the Association. The Rules shall also apply to customers with which the association forged relations before the entry into effect of these Rules, where such persons have provided their personal data and/or where the association has received their personal data.

In the process of processing of your personal data, the Association shall adhere to the following:

• The General Data Protection Regulation (EU) 2016/679 (hereinafter the GDPR);
• The Law on Legal Protection of Personal Data of the Republic of Lithuania;
• The Law on Electronic Communications of the Republic of Lithuania;
• Other legal acts regulating the protection of personal data;
• Instructions and recommendations of the State Data Protection Inspectorate and other competent authorities;
• Good data protection practice around the EU.

1.3. OUR CONTACT INFORMATION

Should you have any questions regarding the protection of your personal data, please e-mail us at info@investorsforum.lt or send us a letter to Totorių g. 5-21, LT-01121, LT-01116, Vilnius, Lithuania.

1.4. PRINCIPLES OF PROCESSING OF YOUR PERSONAL DATA

The Association shall be responsible and shall ensure that the following principles be adhered to in the process of processing of your personal data:

The principle of lawfulness, transparency and fairness: your personal data shall be processed in a lawful, transparent and fair manner;

The purpose limitation principle: your personal data shall be collected for the purposes defined and clearly outlined in these Rules and lawful purposes and shall not be processed in any manner that is incompatible with these purposes;

The data minimisation principle: the personal data being processed shall be adequate, appropriate and only such as required for the purposes for which the data is processed;

The accuracy principle: your personal data shall be accurate and, where required, shall be updated. The Association shall implement all reasonable measures to ensure that your personal data which is not accurate, with consideration of the purposes for which it is processed, be immediately deleted or corrected;

The storage limitation principle: your personal data shall be stored in such a form as to ensure that the identity of data subjects be possible to establish for a term not longer than required for the purposes for which such personal data is processed;

The integrity and confidentiality principle: your personal data shall be processed in such a manner as to ensure that, if the appropriate technical or organisational measures are used, the appropriate security of the personal data be ensured, including the protection against unauthorised data processing or unlawful data processing and against accidental loss, destruction or damage;

The accountability principle: we hold ourselves responsible for the compliance with data protection principles and rules and can demonstrate compliance with them at any time.

1.5. YOUR PERSONAL DATA THAT WE PROCESS

We may process personal data related to our services, for example, contact information / Purchase data such as customer full name, phone number, e-mail, address (if a legal entity uses the services, the names of natural persons (participants) may be processed); information about your satisfaction with our services and your needs and interests, which you provide to us when you use our services or communicate with our employees. Please note that this list is non-exhaustive and the personal data categories we process may differ on a case by case basis.

1.6. PURPOSES OF PROCESSING OF YOUR PERSONAL DATA

Your personal data is processed in order to be able to accept and provide the services. Your personal data is also needed to be able to contact you regarding the service. 

You should be aware that in case you do not provide your personal data, which is required for concluding or implementing an agreement or the provision of which is envisaged in legal acts or the respective agreement, we will be unable to provide our services to you.

1.7. CONSENT

With your consent we may publish your full name on our website.

1.8. SOURCES OF PERSONAL DATA

The Association uses personal data obtained directly from you when you fill out applications or other forms in order to order our services, correspond with us by e-mail, submit requests or claims, call us or contact us in another manner, use our internet websites.

1.9. RECIPIENTS OF PERSONAL DATA

We do not share any of your personal data with third parties unless the following circumstances apply:

• Legitimate requests – we may disclose Personal Information when we strongly believe that access, use, preservation or disclosure of such information is necessary to:

• comply with certain applicable laws, regulations, legal process or enforceable requests from public authorities;
• enforce our Terms of Service, including investigating possible violations;
• protect the rights or property of our users or the public from imminent harm, or to ensure security as required or permitted by law.

• Business transfers – we may share and/or transfer your personal information if we are involved in a merger, acquisition, reorganization, sale of assets, or other legal change within our Association.
• Your personal data may be disclosed to companies, which provide services to association, e.g in case of an event. 

1.10. SAFETY

Personal data is processed in a secure manner, using appropriate technical and organisational measures which ensure appropriate security of personal data. 

1.11. TERMS OF STORAGE OF PERSONAL DATA

The period for which we may store your data depends on:

• the purposes for which the data was collected;
• whether you have requested erasure; and; 
• whether we have a legal obligation to keep the data. 

We will not keep data about you for longer than is necessary for the purposes for which the data was collected. We will generally keep your data for up to 10 years after you last used our services.

We may keep your personal data for longer if necessary for legal, regulatory or operational purposes.

1.12. YOUR RIGHTS

You have the following rights:

• the right of access to the personal data held about them;
• the right to object to the processing of personal data (for example, for direct marketing purposes);
• the right to data portability;
• the right to lodge a complaint with a supervisory authority against the controller’s processing;
• the right to object to the use of automated decision-making;
• the right to update personal data;
• the right to be forgotten.

If you are willing to use these rights you should contact us first through email  info@investorsforum.lt

You also have the right to lodge a complaint with the Lithuanian State Data Protection Inspectorate www.vdai.lrv.lt/

2. TICKET EXCHANGE AND REFUND CONDITIONS AND PROCEDURE

2.1. Before purchasing a Ticket, the Participant must fully evaluate all information, publicly available and provided to him/her about the Event, and his/her ability to arrive and participate in it.

2.2. By paying for a Ticket, the Participant confirms that he/she has purchased the Ticket having all the information necessary to make his/her decision, including the content, nature, duration, date, venue, price and quality of the Event. Therefore, if the Participant lacks information to make an informed decision to purchase a Ticket to the Event, the Participant must contact the Organiser for additional information using the contacts indicated in Clause 1.3. or other contacts. The Participant acknowledges that the start time of the Event indicated in the Ticket is indicative and subject to change, thus, the Organiser shall not be liable if the Event starts later than the time indicated in the Ticket.

2.3. The purchased Ticket is non-returnable, non-exchangeable and non-refundable in any case, unless the Event is cancelled or rescheduled (e.g. postponed) due to the fault of the Organiser.

2.4. If the Participant is a consumer, he/she shall be further informed that he/she does not have the right to withdraw from a remote Ticket purchase contract for an Event for which a specific date has been set.

2.5. Upon purchase of a Ticket, the Participant must immediately check if all details on the Ticket are correct and if the Ticket price corresponds to the amount paid.

2.6. In the event of a change of the date of the Event due to the Organiser’s fault, the Participant shall have the right to participate in the Event on a different date or to receive a refund of the money paid for the Ticket by submitting a request to that effect and the purchased Ticket to the Organiser using the contacts specified in Clause 1.3. In this case, the Participant shall get the refund for the Ticket within 14 (fourteen) calendar days after the Participant submits the request to the Organiser with all the necessary attachments.

2.7. If the Participant has purchased the Ticket electronically and in the case provided for in these Rules, which implies an obligation to the Organiser to refund the money for the Ticket, the Organiser shall transfer the amount paid for the Ticket to the same bank account of the Participant from which the payment was made at the time of purchase.

2.8. The Participant shall be responsible for the accuracy and completeness of the information provided to the Organiser and shall remedy, at his/her own expense, any consequences resulting from a failure to comply with this obligation.